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As a product manager, your objective is to create products that solve user pain. To solve the pain of your users, you need to understand them first – and user interviews are a fantastic way to get to know your user better.
One of the challenges with user interviews is knowing how to get started. After all, very few product managers are formally trained on how to interview users.
This talk dives deep into how to prepare for a user interview, how to conduct a user interview, and how to capture learnings from the user interview.